We wish you a nice stay ! Please note ...

- we do not accept credit cards or bank checks
- animals are not allowed in our property
- our premises are non-smoking
- under 18 years old are accepted only if accompanied by adults with attested parental authority or parents/tutors written authorization

1) ACCEPTANCE OF GENERAL CONDITIONS

The conditions are considered accepted at the moment you send your deposit or you pay at check-in.


2) PAYMENTS

All payments are to be made in Swiss Francs (CHF). The total duea must be paid at latest at check-in. If the payment was sent, but it is still not received before the guest arrives, the guest will have to pay cash at the check-in. The money will be returned if the payment arrives later, but a charge of CHF 20.- will be applied.
Guest failing to arrive on the date set by booking will not be refunded. There is no refund in case of early departures.


3) FORMALITIES AND TAXES

Our prices DO NOT include the compulsory local state tax that must be paid by guests at arrival (abiding by the law). Guests are notified to the Police, abiding by the law. Official ID will be required for all foreign guests.


4) REQUIRED DATA FOR BOOKING

We kindly ask you to provide us with the following informations:
- room name
- name of responsible guest, birth date, address, phone number and email
- names of all others guests with birth date
- date of arrival
- date of departure
- number of nights
Personal data will be treated as confidential.

5) BOOKING

Guests who book long in avance must put down a deposit of minimum 50% of the total amount due (by bank transfer). After the deposit has been put down, we will send the booking confirmation, with all details and the remaining due amount. The remaining due amount can also be paid in advance or cash at check-in.

6) CANCELLATION POLICY

Cancellation announced by the guest up to 30 days before the arrival date: we refund the received payments, with a deduction of cancellation fees, that is to say CHF 20.- per room/per night
.Cancellation announced 30 days before arrival or later get no refund.

7) ARRIVAL AND CHECK-IN

Rooms are available from 03:00 pm.


8) SILENCE TIME

From 22:00 to 8:00 am. Furthermore, We kindly ask you to respect our and other guest's peace throughout the day.


9) ACCESS HOURS TO GARDEN AND POOL

We kindly remind that both are to be shared with owners and other guests.
MO-FR 9:00-12:00 and 15:00-17:00
SA-SU (or other festive) 10:00-12:00 14:00-16:00 (ask the owner anyway)


10) KIDS

Kids must be supervised all time, inside and outside. Access to the pool garden is allowed only if accompanied by adults and during allowed access hours.


11) ACCES TO RECREATIONAL ROOM AND FRIDGE

The room is accessible until 9 pm; it must be left in order and personal belongins (except food) must be cleared from it. In the room it is not allowed to cook or have main meals. We tolerate snacks, but guest must leave the premises clean and any garbage must be taken care of. Durty mugs and glasses can be left on the given tray.


12) HOUSE KEEPING

Bath towels are changed twice a week and bed linen once a weeks. Please inform us if you need new towels or bed linen in the meantime, or you have other needs.

13) WE KINDLY ASK YOU TO TAKE DUE NOTE ...

- It is not allowed to take our towels outside the room or to bring room furniture to the garden.
- Towels must be used only for personal care and not for cleaning or other use.
- Cooking and eating in the room are strictly forbidden.
- It is also not allowed to wash clothes or shoes in the bathrooms; for a small amount we offer you a laundry service, if necessary.
- It is forbidden to maintain or repair sport gears inside.

14) INDOOR GARAGE

The indoor garage is available by request and payment of a small fee (CHF 3.- each vehicle/per night). Please note:
- 1 automobile - max height cm 180
- max 4 motorcycles together
Please reserve ahead, payment on the spot.


15) LIABILITY FOR PERSONAL BELONGINGS AND ITEMS OF VALUE

We disclaim any liability for personal belongings and items of value left in your room.


16) DEPARTURE AND CHECK-OUT

Please leave the room before 10:00 am on the day of departure. Let us know if you want to store your luggage. If you need to leave very early (before 7:00 am) you must let us know. You must inform us about damages so that we can repair or replace. Wilful or serious damages will be charged and will have to be paid at once.Keys must be given back personally. If a key gets lost or damaged we will have to charge the guest for the replacement of the keys and the door locks.



Bed and Bike Lugano, April 2016

Booking, availability, reviews:

thru BnB SWITZERLAND
thru LUGANO TOURISM
directly thru +41 79 391 43 00
or thru info@bedandbikelugano.ch

Where are we located:

Via dei Circoli 1 - 6965 CADRO (LUGANO)

Check-in:

from 03:00 pm

How to get here

- Take exit from A2 at LUGANO-NORD, at the big roundabout take the Tunnel Vedeggio-Cassarate
- Exiting the tunnel, keep on the left, take direction "Sonvico"
- Follow Sonvico, about 2 km
- At the end of the wood the road takes left (see the blue sign Cadro): after 40 m take right "Cadro paese"
- Keep straight ahead, we are the first house on the left.